FAQ

QUESTIONS?
Do not hesitate to ask, I'll be happy to help. Please see contact info below. 

SPECIAL ORDERS
Would you like to purchase a print but you prefer another size? Send me an e-mail and I'll see what I can do! Please note that special orders have other prices. 

SHIPMENT AND DELIVERY
World wide shipping. Your products will be shipped within 3-5 days. Shipment time:
Norway: 2-3 days. Europe and the United States: 4-9 days. China: 5-9 days. Please note: delivery time will vary depending on the country you are in. Shipment may take longer time during holidays. 

The Norwegian post office Posten.no is at the time not shipping to the following countries: Afghanistan, Bhutan, Ecuador, Honduras, Laos, Libya, Solomon Islands, Syria, Tajikistan, Timor-Leste, Turkmenistan, Yemen.

All my prints are signed by me, carefully wrapped up in protective paper and a solid cardboard tube.


DAMAGES:
If your product has been damaged on it's way to you, I must be notified within 24 hours after you have received the product. Send me an e-mail with a picture of the damage, a short description and your contact info. Return the damaged product to me. I will send you a new product.

GOOD TO KNOW:
Do not place your print in direct sunlight. Over time, it may cause damage on your print.

Please note that the colors may wary slightly from one poster to another. This is due to the printing processes. But I ensure each and every poster is beautiful :)

FRAMES
All prints are sold without frames. I strongly recomend a frame with a white passe-partout which frames in the print beautifully.

COPYRIGHT
All products/prints/pictures are copyrighted Tina Rensel and must not be reproduced without my permission. 

CONTACT INFO
Phone: +47 47 66 98 52
Mail: tina@tinarensel.com 
Tina Rensel
Dalsveien 32 a
4634 Kristiansand
NORWAY